Terms and Conditions

Terms of Service
Last updated 03/02/2025

1. Introduction

Welcome to Tailored Moments! We’re so glad you’re here. Before you explore our website (Your website address), please take a moment to read through these Terms of Service (“Terms”). They outline how you can use our website and what you can expect from us. These Terms govern the services provided by Tailored Moments, a registered Marriage Celebrancy Business operating in Australia, to you, the client.

By engaging in these services and using our website, you agree to follow these Terms. If you don’t agree with any part of them, it’s best to stop using our site.

2. Booking and Payment

2.1 Booking: To secure your wedding date, or any other service, a non-refundable booking fee of 50% is required at your first official meeting when you have committed to engaging Tailored Moments and are in attendance to sign the necessary pre-ceremony paperwork, discuss ceremony plans etc. The booking fee will be credited towards the total fee for services. 
2.2 Payment: The total fee for the celebrant services will be confirmed at the time of booking and must be paid in full no later than 14 days before the wedding date. Payment may be made via bank transfer.
2.3 Additional Fees: Any additional services requested outside the initial agreement (e.g., travel outside the agreed location, rehearsal, etc.) may incur additional charges. These will be discussed and agreed upon in writing prior to the event.

3. Cancellation and Refund Policy

3.1 Cancellation by Client: If the Client wishes to cancel the booking, the Client must notify the Celebrant in writing. The booking fee is non-refundable under all circumstances. If cancellation occurs within 7 days of the wedding, the full fee remains payable, unless an alternative date that is suitable for the celebrant can be scheduled.
3.2 Cancellation by Celebrant: If the Celebrant is unable to fulfil the services due to illness, emergency, or any other unforeseen circumstance, the Celebrant will notify the Client as soon as possible. In such cases, the Celebrant will refund all fees paid, including the booking fee, and attempt to provide a suitable replacement celebrant, subject to availability.

4. Services Provided

4.1 Ceremony Design: The Celebrant will work with the Client to design a personalised ceremony, which may include vows, readings, selection of music, and other elements as requested.
4.2 Marriage Registration: The Celebrant is responsible for the legal completion of the necessary marriage paperwork. The Celebrant will lodge the completed marriage documents with the appropriate government authorities after the ceremony.
4.3 Travel and Accommodation: Travel within 80 kilometres of the wedding is included in the service fee. For ceremonies outside this radius, additional travel costs may apply, including accommodation if necessary.

5. Client Responsibilities

5.1 Legal Requirements: The Client is responsible for ensuring they meet all legal requirements for marriage in Australia, including providing the necessary documents (e.g., birth certificates, passports, statutory declarations, etc.) to the Celebrant in advance.
5.2 Conduct: The Client is responsible for maintaining appropriate conduct during the ceremony. The Celebrant reserves the right to cancel or terminate the ceremony if there are any serious disruptions or unlawful behaviour.

5.3 Venue: It is the Client's responsibility to book the wedding venue and/or seek the necessary permit from the appropriate local council if the wedding is to be held at the beach or in a public park. The local council usually requires at least six weeks notice.

6. Liability

6.1 Liability Limitation: The Celebrant will not be liable for any loss or damage arising from circumstances beyond their control, including but not limited to weather, venue issues, or third-party actions.
6.2 Force Majeure: The Celebrant is not liable for failure to perform services due to acts of God, natural disasters, or any other event beyond their control.

7. Limitation of Liability

We do our best to provide helpful and accurate information, but we can’t guarantee that everything will always be perfect. To the fullest extent allowed by law, we are not responsible for any losses, damages, or issues that arise from using our website. This includes things like website downtime, errors, or reliance on any content we provide.

8. Links to Other Websites

We may share links to other websites we think you’ll find useful. However, we don’t control these third-party websites and can’t be responsible for their content or privacy practices. If you visit a linked site, please review their terms and policies.

9. Using Our Website

You’re welcome to explore and enjoy our website, but there are a few things we ask:

You won’t use our website for any illegal or harmful activities.

You won’t copy, modify, or distribute our content without permission.

You won’t try to hack, disrupt, or misuse our website or services.

You won’t impersonate someone else or provide false information.

If you don’t follow these guidelines, we may restrict your access to our website.

10. Intellectual Property

Everything you see on our website – including text, graphics, logos, and designs – belongs to Tailored Moments or our licensed partners. You’re welcome to look and learn, but please don’t copy, use, or sell our content without our written permission.

11.  Privacy and Data Protection

11.1 Privacy: The Celebrant will collect and use personal information solely for the purpose of providing celebrancy services and complying with Australian law.
11.2 Data Security: The Celebrant will take reasonable steps to protect your personal information and ensure that it is used in accordance with privacy laws.

12. Photography and Video
The Client agrees that they will provide selected images and/or videos to the Celebrant after the event, which may be used for promotional purposes. If the Client does not want this they must inform the Celebrant prior to the ceremony. This will all be discussed and agreed upon well in advance.

13. Governing Law
This Agreement is governed by the laws of the state or territory in which the Celebrant operates. The parties submit to the exclusive jurisdiction of the courts of that state or territory.

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13. Governing Law

These Terms are governed by Australian law. If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will still apply.

14. Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we’ll try to give you at least 15 days’ notice before they take effect. Continuing to use our website means you accept the updated Terms.

15. Contact Us

Got questions? We’re happy to help! Reach out to us at (tailoredmoments21@gmail.com)

Thanks for being part of the Tailored Moments community. We appreciate you! 💜

By proceeding with booking our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.